Jane's Guide

Here's all the help you need to use Jane.


COVID-19

  1. Guide
  2. COVID-19

  • Announcements

    Feel free to bookmark this page as we provide updates to the Jane Community during this time. Newsletters, blogs, and any resources related to COVID-19 will be linked below

  • Clinical Surveys

    With Clinical Surveys, you can collect information from a client before or after their scheduled in-person appointment, or at the time of booking online. You can also set up a survey to send daily, weekly, or monthly to individual clients. The answers to the survey questions are added to the char...

  • COVID-19 Patient Communication

    With the recent spread of COVID-19, we have been hearing from some of you wondering about the best ways to communicate with your patients. As care givers you’re often working with a large segment of the community, including many of those considered in at-risk populations.

  • Send Email to All Patients

    Need to send an email to all of your patients? You can use a program called Mailchimp! We offer an integration with them, but this approach is a little different.

  • Cancelling and Tracking Appointments due to COVID-19

    We’re hearing many questions about how to best cancel in-person appointments and record the reason for these cancellations.

  • BC RMT & COVID-19

    This list offers a quick set of 3 forms of governmental relief available to RMTs due to COVID-19.

  • My Client Didn't Receive their Clinical or Outcome Measures Survey: A Troubleshooting Guide

    Did your client not receive their Clinical Survey? Here’s a quick guide to help figure out why this might be the case. Though if you’re looking for information on how to set your surveys up, here’s our general guide on Clinical Surveys and Outcome Measures Surveys

  • Proof of Vaccination

    Proof of vaccination is a bit of a hot topic right now. Whether it’s government-mandated or you’re choosing to collect this information, we wanted to make sure you know how Jane can help.