Jane's Guide

Here's all the help you need to use Jane.


Integrations

  1. Guide
  2. Integrations

  • Fullscript and Jane

    Fullscript is an online platform that helps you dispense professional-grade supplements, without the need for physical inventory. Fullscript is a software platform for:

  • Fullscript - Recommendation Templates

    Similar to creating chart templates in Jane, you can create Fullscript recommendation templates for faster charting.

  • Google Analytics

    On July 1st, 2023, Google Analytics will replace their Universal Analytics (UA) with their next-generation tracking solution, Google Analytics 4 (GA4).

  • Mailchimp

    Keep your Mailchimp marketing email list in sync with your customers in Jane! Your customers in Jane will automatically be added to your Mailchimp list if they have opted into marketing emails.

  • Mailchimp Integration: A Troubleshooting Guide

    ​Every once in a while with changes to the code and full-on software updates, we see the communication between Jane and MailChimp get disrupted. No fear, however, our developers have thought of everything. If you head on into the integrations area of your Jane account, you can manually push an ...

  • Physitrack - Setting Up Your Integration

    Physitrack is a secure and HIPAA-compliant platform for healthcare practitioners to offer high-quality home exercise programs, track patient adherence and video calls.

  • Physitrack - Using Jane & Physitrack Together

    Once your Physitrack/Jane integration is all set up, you can begin using it with just 2 clicks from a patient’s chart. Click Here for help with setting up the integration.

  • Pacific Blue Cross - Setting up your PROVIDERnet Integration

    Here’s all the detail you’ll need to set up your Pacific Blue Cross PROVIDERnet integration so you can begin directly billing claims from the comfort of your Jane account.

  • Pacific Blue Cross - Submitting Claims Through the PROVIDERnet Integration

    If you’re brand new to submitting to Pacific Blue Cross, you can skip past this portion about transitioning insurance policies.

  • Pacific Blue Cross - Reversing Claims Through the PROVIDERnet Integration

    Sometimes you might need to make changes to a claim sent in by accident or with errors and you can do so right from within Jane.

  • Setting Up Your TELUS eClaims Integration

    We are really, really…..(and let’s add another really just for good measure) happy to say that Jane is integrated with TELUS eClaims.

  • Submitting Claims and Eligibility Checks Through the TELUS eClaims Integration

    This guide document is full of valuable information to get you up and running with TELUS eClaims as smoothly as possible. Please read it carefully, and then feel free to jump to each section below to brush up on anything you may have missed.

  • Reversing Submissions Through the TELUS eClaims Integration

    From time to time, you might need to reverse a TELUS eClaim that was submitted by accident or with errors. You can do this directly within Jane!

  • Jane’s Integration with Clinic Sites

    Clinic Sites is a platform that will allow you to build a full website beyond your Jane Online Booking site. Clinic Sites automatically syncs with your Jane account and pulls your up-to-date logo, colours, location information, list of services, staff member photos & bios, and the link to your On...

  • Subscribing to your Calendar (For Patients)

    If you’re helping your patients subscribe to their calendars there are two main ways to do this.

  • Deep dive into calendar subscription issues with iCalendar

    This guide will be for those who have already gone through the basic troubleshooting steps for Calendar Subscriptions. If you’re landing on this guide first, head on over to Troubleshooting your Subscribed Calendar to try the basic steps first.

  • Subscribing to Your Calendar (for Staff)

    Any staff member can easily add Appointments and Shifts to their calendar software by using the Private Calendar URLs listed in their staff profile. These URLs can be copied and pasted into:

  • Troubleshooting Tips for Subscribed Calendars

    If you’ve landed on this guide it sounds like you might be having troubles with your Subscribed Calendar from Jane.

  • Fullscript FAQ + Troubleshooting

    There is no limit to the number of practitioners you can have integrated to Fullscript. Each practitioner will need to have their own profile in Fullscript to add and create recommendations. Once you’ve set up a Fullscript account, you can add the integration by following our Fullscript and Jan...

  • Physitrack FAQ + Troubleshooting

    Each Physitrack account will integrate with one Jane clinic at a time. The integration between Jane and Physitrack isn’t specific to a clinic, so if a program was updated or assigned Jane wouldn’t know where to send the updates to.

  • Square Integration FAQs

    For our existing Square users: This guide is for a feature that Jane previously offered. Our in-person payments option will be the Jane Payments Terminal, which can be purchased directly in your Jane account. 💙 If you’re currently using a Square Terminal for in-person integrated payments with Jan...

  • TELUS eClaims FAQ + Troubleshooting

    This guide is a compilation of some of the most frequently asked questions around Jane’s TELUS eClaims integration, errors and troubleshooting tips.

  • How to switch a Jane Payments Terminal between locations

    Are you looking to use a single Jane Payments Terminal between multiple locations? Well look no further, you are easily able to switch your Jane Payments Terminal between your clinic’s multiple locations by following the below steps.